Question 1

What documents are required to rent a storage unit?

Accepted Answer

To finalize your HOMEBOX storage rental contract, our teams will ask you to provide certain documents. France If you are renting as a private individual, you must provide at least: If you are hosted by someone, you must also provide the ID and proof of address of the person hosting you. If you are renting for professional purposes, you must provide: Switzerland If you are renting as a private individual, you must provide: If you are renting for professional purposes, a commercial register extract will also be required. Germany If you are renting as a private individual, you must provide: If you are renting for professional purposes, you must provide:

Question 2

What is the minimum commitment period?

Accepted Answer

France and Switzerland Spain Germany

Question 3

Is there a maximum rental period for a storage unit?

Accepted Answer

There is no maximum rental period. Your HOMEBOX contract is concluded for an indefinite period and continues for as long as you need it.

Question 4

What is the notice period if I want to terminate my contract?

Accepted Answer

France and Switzerland Spain and Germany

Question 5

What is the procedure to terminate my contract?

Accepted Answer

To terminate your contract, you must send a written request to your HOMEBOX center. This request can be sent by registered mail or by any other method that allows you to keep proof of receipt, including email.

Question 6

What are the available ways to sign the contract?

Accepted Answer

The contract can be signed in several ways. France, Germany and Spain It can be signed in three ways: Depending on the center, not all options may be available, but you will always be offered a suitable solution. Switzerland It can be signed in two ways: Depending on the center, not all options may be available, but you will always be offered a suitable solution.

Question 7

Can I complete all the formalities online?

Accepted Answer

Yes, all formalities can be completed online. The contract is sent to you by email and can be signed remotely, so you do not need to visit the center if you choose this option. France, Germany and Spain The contract can be signed via secure electronic signature. Additional procedures are also available directly on our website via the dedicated page: Switzerland The contract can be signed remotely by returning the signed document by email. Additional procedures are also available directly on our website via the .

Question 8

Can someone else sign the contract on my behalf?

Accepted Answer

Yes, another person can sign the contract on your behalf, provided they present a signed power of attorney from you. This document confirms that you authorize this person to enter into the storage agreement in your name, which allows you to delegate the process if you are unable to attend in person.

Question 9

Can I change the size of my storage unit during my contract?

Accepted Answer

Yes, you can change your storage unit at any time, subject to availability at your HOMEBOX center. This is a convenient option if your needs change (moving, budget adjustment, or a change in the volume you need to store). France, Germany and Switzerland How it works: France and Germany only Spain How it works: There are no administrative fees for this change. Procedures may vary slightly depending on the center.

Contract & commitment