Our commitments

HOMEBOX, the No.1 self-storage company in France and a founding member of the Chambre Interprofessionnelle du Self-Stockage (CISS – a self-storage trade chamber), strives to offer its customers the best possible service quality on a daily basis.

HOMEBOX is a founding member of the CISS, an organisation that brings together the biggest self-storage companies in France and ensures compliance with the European Self-Storage Standard to define principles for ethics and service quality in the industry.

Our brand is committed to customer satisfaction on a daily basis through:

• fast rental formalities
• proper booking management 
• friendly and professional teams
• optimum security
• transparent billing with no surprises
• clean facilities with relaxation areas

To achieve its objectives, HOMEBOX:

• recruits and trains all its employees, in line with its corporate culture, to develop their skills over time
• carries out audits of its facilities every year in order to constantly improve its service and offers
• sets annual quality improvement targets